Shipping time frame within :-
Canada = 1 – 7 business days depends on the province.
USA = 5 – 10 business days.
World wide via International Surface Parcel = 4 -6 weeks
While it is very rare, sometimes shipments are damaged during transit. Claims for damaged goods take time and proper documentation. Damaged or shorted shipments must be reported within 5 days of receiving the shipment in order to start the claim process. It is the responsibility of the receiver to inspect the shipment in its entirety before signing off on the shipment. In the rare case there is damage or a shortage it must be clearly noted and signed for by the driver as well as the receiver on the delivery paperwork. The paperwork must be submitted along with photos within the 5 day time frame.
Failure to provide the necessary documents will result in an incomplete claim and will not be accepted by the delivery company.